Privacy Policy

1. Information We Collect

• •Account information: name, Telegram ID, username, phone number, country, profile photo
• •Patient referral data: patient name, age, gender, country, phone, medical condition, documents
• •Usage data: app activity, login timestamps, device information
• •Financial data: incentive records, payout history

2. How We Use Your Data

• •Authenticate your identity via Telegram
• •Process and track patient referrals
• •Calculate and manage incentive payouts
• •Communicate status updates via Telegram notifications
• •Improve platform functionality and user experience
• •Comply with legal and regulatory obligations

3. Data Sharing

• •Partner hospitals in India — for patient evaluation and treatment coordination
• •Arodya coordinators and administrators — for referral management
• •We do not sell personal data to third parties
• •We may share data when required by law or to protect our rights

4. Patient Data

Patient information submitted through the platform is used exclusively for treatment coordination with partner hospitals. Referrers must obtain patient consent before submitting their personal and medical information. Arodya acts as a data processor for patient information on behalf of referring parties.

5. Data Security

We employ industry-standard security measures including encrypted data transmission (TLS), secure token-based authentication, and access controls. Data is stored on secure cloud infrastructure. However, no system is completely secure and we cannot guarantee absolute security.

6. Data Retention

We retain your account data for as long as your account is active. Patient referral records are retained as required for medical coordination and legal compliance. You may request deletion of your account and associated data at any time.

7. Your Rights

• •Access your personal data held by Arodya
• •Request correction of inaccurate information
• •Request deletion of your account and data
• •Withdraw consent for data processing
• •Request a copy of your data in a portable format

8. Cookies & Analytics

The web platform may use essential cookies for authentication. The mobile app uses local secure storage for session management. We may collect anonymous usage analytics to improve the platform.

9. Children's Privacy

The platform is not intended for use by individuals under 18. We do not knowingly collect data from minors. If we discover that a minor has provided data, we will delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be communicated via Telegram notification. Continued use of the platform after changes constitutes acceptance.